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999 Emergency Calls

If you witness a crime taking place, or know that one has just taken place and the suspect is still at the scene or nearby, then the police need to know immediately.

This number should also be used to report serious road accidents, or any other incident in which an immediate response may catch a suspect, save a life or prevent injury.

Examples (but not an exhaustive list) would be:

  • Burglary in progress
  • Someone apparently breaking into cars
  • A fight or disturbance going on
  • An assault which has just taken place and the offender running away

Note that 999 calls are routed to a number of emergency call-centres throughout the country, so don’t be surprised if your call is answered by an operator in Inverness or Cornwall. The operator will ask for a brief account of why you need to speak to the police, and a computerised system will route your call to the nearest police call-centre.  West Yorkshire calls go mainly to Wakefield where you will be asked specific questions by a call-handler, who will create a computerised incident log.

They have several decisions to make regarding the necessary police response, and if the incident requires an immediate police response, the incident will be passed very quickly to the despatch centre covering Kirklees.  There the operator will despatch a response patrol officer who will make every effort to reach the scene of the call within 15 minutes of the call being logged at West Yorkshire.

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